Equitas FASTag Login Complete Guide to Access Your Account

Equitas FASTag Login Complete Guide to Access Your Account

Equitas FASTag Login has revolutionized the toll payment system in India, offering a seamless and cashless way to pay tolls. Equitas Small Finance Bank offers its customers an efficient FASTag solution, ensuring they can easily manage their toll-related expenses online. If you are looking for ways to access the Equitas FASTag login, this guide will provide you with everything you need, including step-by-step processes, FAQs, and essential details about Equitas FASTag services.

What is Equitas FASTag?

Equitas FASTag is an electronic toll collection system offered by Equitas Small Finance Bank. It uses RFID (Radio Frequency Identification) technology to make toll payments directly from the linked prepaid or savings account. Once the FASTag is affixed on the vehicle’s windshield, tolls are automatically deducted as the vehicle crosses toll plazas, enabling a contactless and hassle-free experience.

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Benefits of Equitas FASTag Login

  1. Cashless Toll Payments: No need for cash or change at toll plazas.
  2. Time-Saving: Avoid long queues and delays at toll booths.
  3. 24/7 Access: Check your toll transactions and manage your account online.
  4. National Coverage: Accepted at all toll plazas across the National Highways in India.

Equitas FASTag Login with Vehicle Number

For easy management, Equitas FASTag Login allows users to log in to their FASTag accounts using their vehicle number. This feature is especially useful for vehicle owners who want a quick way to access their account without needing multiple login details.

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Steps to Equitas FASTag Login Using Vehicle Number:

  1. Visit the official Equitas FASTag Portal or Equitas FASTag App.
  2. Navigate to the “Login” section.
  3. Select the option to log in using the vehicle number.
  4. Enter your vehicle number and registered mobile number.
  5. Submit the OTP sent to your registered mobile number for verification.
  6. Once verified, you can access your account to view transactions, recharge balance, or manage other settings.

Steps to Equitas FASTag Login Portal

Standard Login Method:

  1. Visit the Official Website:
    Go to the Equitas FASTag portal or use the Equitas FASTag App for easier access.
  2. Enter Login Credentials:
    • Input your Customer ID/Username.
    • Enter your Password.
  3. Login Using OTP (One-Time Password): You can also log in via OTP if you’ve forgotten your password or prefer a more secure method:
    • Select “Login via OTP.”
    • Input your registered mobile number.
    • Verify the OTP sent to your phone.
  4. Access Your Dashboard: Once logged in, you can:
    • Check the balance.
    • Recharge your FASTag.
    • View past toll transactions.
    • Manage account details.

Table Methods for Equitas FASTag Login

Login MethodSteps InvolvedSuitable For
Login with Username and PasswordEnter registered credentials on the Equitas portal/app.Regular users with credentials.
Login with Vehicle NumberEnter vehicle number and OTP sent to registered mobile number.Quick access without credentials.
Login with OTPInput mobile number and verify with OTP for a one-time secure login.Users who prefer OTP security.

Equitas FASTag App

The Equitas FASTag App offers an easy and intuitive interface to manage your FASTag account on the go. Whether you need to check your balance, recharge your account, or view recent toll transactions, the app provides a smooth experience for users.

How to Download and Use the Equitas FASTag App:

  1. Download the App:
    • For Android users: Download the app from the Google Play Store.
    • For iOS users: Download the app from the Apple App Store.
  2. Login/Register:
    • Open the app and log in using your registered mobile number and OTP.
    • If you are a new user, register your account by following the instructions on the app.
  3. Manage Your Account:
    • Recharge your FASTag account.
    • View toll transaction history.
    • Update personal or vehicle details.

Table for Equitas FASTag Login App Features

FeatureDescription
Account DashboardView current balance, recent transactions, and more.
Recharge OptionsRecharge via net banking, UPI, credit/debit card, or mobile wallets.
Customer Support AccessDirectly contact customer care via the app for queries or issues.
Transaction HistoryView past toll payments and debits from your account.

How to Recharge Your Equitas FASTag Account

Recharging your Equitas FASTag is a simple process that can be done through multiple channels.

Methods to Recharge:

  1. Via Net Banking:
    • Log in to your Equitas account.
    • Navigate to the recharge section.
    • Select Net Banking and choose your preferred bank for payment.
  2. Using UPI:
    • Open your UPI app (e.g., Google Pay, PhonePe).
    • Enter the UPI ID linked to your Equitas FASTag.
    • Input the amount and confirm the payment.
  3. Mobile Wallets:
    • Use popular wallets like Paytm or Freecharge to add funds to your FASTag.
  4. Credit/Debit Card:
    • Simply select Card Payment on the Equitas portal/app and enter your card details to recharge.

Equitas FASTag Customer Care and Support

Equitas provides reliable customer support to assist users with any issues related to their FASTag account. Whether you’re having trouble logging in, recharging, or tracking your transactions, customer care is available to help.

Customer Care Contact Information:

  • Toll-Free Number: 1800-419-1996
  • Email Support: fastag@equitasbank.com
  • Available Hours: 9 AM to 6 PM (Monday to Saturday)

Common Issues Handled:

  • Login issues (forgotten passwords, OTP problems).
  • Account balance discrepancies.
  • Recharge failures.
  • FASTag activation/deactivation queries.

Common Errors During Login and How to Fix Them

Error: “Invalid Credentials”

Solution:

  • Ensure that the customer ID/vehicle number and password are correct.
  • Reset your password if you can’t remember it.

Error: “OTP Not Received”

Solution:

  • Wait a few minutes for the OTP to arrive.
  • Make sure your registered mobile number is active.
  • Contact customer care if the issue persists.

Error: “Unable to Login Due to Account Lock”

Solution:

  • If your account is locked due to multiple failed attempts, contact Equitas customer care for assistance.

FAQs on Equitas FASTag Login

1. How do I log in to my Equitas FASTag account using my vehicle number?

To log in using your vehicle number, visit the Equitas FASTag portal, select the “Login with Vehicle Number” option, and enter your vehicle number and registered mobile number.

2. How can I reset my Equitas FASTag login password?

You can reset your password by clicking on “Forgot Password” on the login page. An OTP will be sent to your registered mobile number for verification.

3. Can I check my Equitas FASTag balance online?

Yes, you can check your FASTag balance online through the Equitas FASTag portal or app by logging in to your account.

4. What should I do if my Equitas FASTag account is locked?

If your account is locked due to incorrect login attempts, you will need to contact Equitas customer care to unlock it.

5. How can I contact Equitas FASTag customer care?

You can contact Equitas customer care at 1800-419-1996 or email them at fastag@equitasbank.com.

Conclusion

Managing your Equitas FASTag Login account is straightforward, thanks to the easy login options and multiple features available through the Equitas FASTag App and online portal. If you encounter any issues, Equitas’ customer support is readily available to assist, ensuring a seamless and hassle-free toll payment experience.

Make sure to keep your account details secure and update your contact information regularly to enjoy uninterrupted service.